Certified Revenue Manager
My strength/skills/superpower: To move forward. I am a change initiator with an eye on the future. If a process is not adequate or sufficient, I take no time to identify areas of improvement or give a new direction. A fine skill to succeed at work and in life.
How does your strength play into the work you do? The hospitality industry is volatile, hence why I do not settle and always look for ways of increasing performance. In my role I get a lot of joy from researching and implementing state of the art technologies.
Imagine your best hospitality / hotel experience – what does it look like? Nothing like a big smile at arrival, it just puts me in a good mood. There have been times when I disregarded issues because of the excellent customer service. I like to feel special throughout the stay.
What brings you the greatest joy at work? There are many different aspects of the role that I genuinely enjoy. However, people’s diversity and collaborating with several teams are in my top list.
My advice for women in hospitality and travel-tech: Do not be too hard on yourself, no one is perfect. Remember your achievements and be proud of them. If things do not go your way move forward.
Join WHTT to connect with Gabi as a member.
Comments